This is a Google Site that I developed as a proposal for the creation of a Student Help Desk. The idea is one that I first learned about while attending the 2011 BLC conference in Boston (see Kern Kelley’s presentation description here). I read about further success in Burlington, MA and decided to formulate a proposal of my own. There are many students that like and understand technology (better than some of us), and are willing to help (sometimes just to show off what they know). We shouldn’t just ask students to be proud of what they know, we should take advantage of it.